Elections Division - GPS Ballot Box Tracking
2022 NACo Achievement Awards
The GPS Ballot Box Tracking system allows staff to easily track ballot boxes en route to the election headquarters for scanning and tabulation via web browsers and the Samsara mobile app.
Elections Division - Remote Accessible Vote By Mail (RAVBM) System
2022 NACo Achievement Awards
The Remote Accessible Vote By Mail (RAVBM) system allows disabled and visually impaired voters to access and mark their ballot in a screen-readable format using their personal computers.
Elections Division - Wait Time Widget Tool
2022 NACo Achievement Awards, FY 2020-21 STARS Green Award
With the implementation of the Wait Time Widget Tool, voters could easily track wait times at all vote centers across the county, identify the vote center nearest to them, and thus reduce carbon footprint by visiting the location most convenient for them.
Green Award: recognizes and rewards programs/projects that demonstrate leadership and creativity in “greening” their facilities, operations and/or programs and increasing the visibility of climate change actions by San Mateo County government. Programs that have implemented innovative greening projects are encouraged to submit entries.
Elections Division - “Embracing Equity and Inclusion in Elections”
2021 National Clearinghouse Awards
- Our community-focused Education and Outreach program uses local nonprofits to educate and empower traditionally marginalized and low-turnout communities.
Elections Division - “Increasing Youth Engagement”
2021 National Clearinghouse Awards
- The Student Democracy Program provides students with the chance to see democracy up close and in action, and to take part in exciting election operations.
Elections Division - “Honorable Mention for Outstanding Innovation in Election Cybersecurity and Technology”
2021 National Clearinghouse Awards
- To implement the California Voter’s Choice Act, San Mateo County found innovative technological solutions to issues from secure cloud storage to real-time ballot box tracking.
Elections Division - Diversity, Equity and Inclusion Program
STARS Diversity, Equity and Inclusion Award FY 2020-21
Diversity & Inclusion Award: recognizes and rewards County programs that foster and promote diversity and inclusion for employees and/or populations served.
Appraisal Services Division - GIS Assessor Parcel Web Portal
- This modernization eliminated all hand drafting of parcel maps and streamlined technical workflows.
- Over 225,000 Assessor Parcel maps were digitized to accuracy levels well beyond industry’s standards.
Appraisal Services Division - Assessor's Building Permits Plan Portal
- The Assessor's Building Permits Plan Portal significantly reduces our carbon footprint, improves operational efficiencies.
- Saving taxpayers $1.6M annually and enables 30 governmental agencies to electronically transmit 16,000 plans each year.
Elections Division - “Most Creative and Original ‘I Voted’ Sticker”
- Our “I Voted” Sticker is unique because it is digitized and can be used electronically on social media, emails and text messages.
ACRE Website LiveChat
- These awards were received for Outstanding Customer Service for our LiveChat tool.
- LiveChat has reduced the number of telephone calls and wait times, and improved customer satisfaction.